At www.osfastenex.com, we are committed to delivering industrial-grade fasteners and mechanical components with precision and reliability. Our shipping protocols are engineered to ensure secure transportation of technical products while maintaining clear delivery timelines that account for the specialized nature of industrial supply chain logistics.
All orders undergo technical verification and industrial-standard packaging within 2–3 business days following payment confirmation. During peak industrial seasons or high-volume periods, processing may extend to 3-5 business days to maintain our quality assurance standards. You will receive automated email notifications at each processing stage, including alerts for any technical verifications that require additional time beyond our standard processing window.
Transit commences after your order clears our technical inspection facility. Domestic shipments within the United States typically require 7–14 business days via standard ground transportation. International destinations including Canada, United Kingdom, European Union nations, Australia, and select industrial markets require 14–21 business days, accounting for customs clearance procedures and our commitment to damage-free transit of precision components. These extended timeframes reflect our partnership with specialized carriers experienced in handling industrial materials and technical equipment.
Available shipping regions include: United States, Canada, United Kingdom, European Union member countries, Australia, Japan, and select industrial markets in Southeast Asia and the Middle East. Complete destination availability is displayed during checkout based on current logistics capabilities and international trade regulations.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required.
Domestic Orders: 7–14 business days
International Orders: 14–21 business days
All orders are shipped via standard shipping service, completely free of charge — no hidden costs or minimum order requirements.
Orders are processed within 2–3 business days before shipment dispatch.
Delivery estimates may vary depending on destination, customs processing, local carrier operations, and external logistical factors affecting industrial supply chains.
A comprehensive shipping confirmation with tracking details will be emailed once your order enters the transportation network.
We maintain our commitment to transparent, cost-effective shipping solutions — every industrial order qualifies for complimentary shipping without exceptions.
International shipments may be subject to import duties, taxes, and customs clearance fees based on destination country regulations. Customers are responsible for all additional charges imposed by customs authorities. Unclaimed international parcels will incur a $15 restocking fee plus applicable return shipping charges. We recommend consulting your local customs office regarding specific import regulations for industrial components and mechanical parts before placing substantial orders.
We require business-hour delivery confirmation for all shipments containing technical components. Three delivery attempts will be made before items return to our distribution center. Reshipment fees apply for returned packages ($20 domestic/$50 international). For security and quality assurance reasons, we cannot deliver to unsecured locations or freight forwarding services that may compromise product integrity.
Comprehensive tracking information is provided via email upon shipment dispatch, including carrier details and estimated delivery updates. Our technical support team at [email protected] provides specialized assistance for shipment tracking, customs documentation, and delivery coordination tailored to industrial supply requirements.
Custom-manufactured or specialized fastener orders require 15–25 business days for production before shipping initiation. Major industrial holidays and year-end closures may temporarily suspend shipping operations. Weather-related disruptions or transportation strikes automatically activate contingency protocols, including secure storage at our partner logistics facilities until normal transit conditions resume.
